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i keep getting a popup with the yellow error triangle showing at the top of the popup screen that freezes vuze. the error popup starts off as "http://n164adserv.com/ads?v=1&key=e64b6aae56d61a2fcc7cc88e15f" and just continues. there is no "x" to close out of the popup, and the bottom of the popup is below my screen. i can't move the popup up to see if there's anything at the bottom that would allow me to close it. i force vuze to quit and restart, and within a minute or two, the popup returns and freezes vuze again. i have uninstalled and reinstalled vuze, but the popup returns. once this happens, the only thing i can do is to force vuze to quit because the entire program is frozen. i have tried hitting the escape button when to popup appears, but it does not work, and i cannot seem to find any remedy to the problem. any assistance you can offer would be great. thanks!
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The fix should work for Mac as well as Windows.
However, as you say, you can't run Vuze for long enough to disable it! A solution to this might be to go to use Finder to navigate to
/Users/<your user name>/Library/Application Support/Azureus/plugins/azpromo
and delete the file in there named
AdControl_2015.2.6.222549.jar
Then start Vuze and follow the instructions to disable the Promo View.
Posts: 1,418
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Joined: Jul 2014
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The fix should work for Mac as well as Windows.
However, as you say, you can't run Vuze for long enough to disable it! A solution to this might be to use Finder to navigate to
/Users/<your user name>/Library/Application Support/Azureus/plugins/azpromo
and delete the file in there named
AdControl_2015.2.6.222549.jar
Then start Vuze and follow the instructions to disable the Promo View.
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On Windows it is in %appdata%\Azureus\plugins\azpromo
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Happening the same thing to me since yesterday. I tried to unistall it and install it again severall times also. It seems that if I disconect my internet connection the popup does not appear. However as soon as I connect it and click on a random thin on Vuze it suddenly reappers and the application just freezes, having me to force quit it. Tried to do as all of you told but I am also on a mac and couldn't find those locations and files to erase them. There's no Azureus folder inside Application Support. Please someone find a way to detect how we can fix this on a mac?
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NOT
/Library/Application Support/...
BUT
/Users/<your user name>/Library/Application Support/...