Vuze NAT Test Failed

[elprice7345]

When I run the Vuze NAT test I get the following message:

Testing port TCP 49162 ...
Unable to test: Invalid port given, or test service failed.
Another application may already be using this port..
(Error: Unexpected end of file from server).

I'm seem to be able to upload and download, but I never pass the Vuze NAT/Firewall test and most of my Health icons are yellow

Do I really have a NAT problem? Is there anything I can do to fix this?

Any help is appreciated!

• Operating System and version: Win10x64 18363.657
  
• The text from the 'System' area on the 'About' page (Help -> About or Vuze -> About):
  

Java 1.8.0_241 (32 bit)
  Oracle Corporation
c:\program files (x86)\java\jre1.8.0_241

SWT v4716, win32
Windows 10 v10.0, x86 (64 bit)
V5.7.6.0/4 az3

• Antivirus software + version: Norton Internet Security v22.20.1.69
  
• Firewall software + version: Norton Internet Security v22.20.1.69
  
• Internet Service Provider and following information (if problem seems to be with connections): Comcast, 500Mbps download, 20Mbps upload
  
• Using a Router and/or modem with Network Address Translation? Yes: Router Model Asus RT-AC66U
  • Forwarding port 49162 to the static IP address of my computer for both TCP and UDP
    
  • Forwarding port 49001 to the static IP address of my computer for UDP only
    
• Using a Wireless Connection? No, ethernet cable 1 Gbps connection
  
• Do the Health status on your torrents have Green smilies? Mostly Yellow smilies, a few green
  
• I'm using Private Internet Access for my VPN
  

Other troubleshooting steps:

• I ran a netstat -a to confirm the port isn't in use
  
• canyouseeme.org can't see the "service", reason: connection refused
  
• I have turned off UPNP on my router. It didn't seem to matter whether UPNP was on or off on my router
  
• I get the same error if I turn of Norton firewall and Auto-protect
  
• Norton has a rule to allow Vuze (Azereus.exe) to communicate on any protocol, in or out, to/from any computer
  

Here is a recent Network test:

Test starting
Default public address is 174.128.243.122
Bindable addresses: 127.0.0.1, 192.168.15.160, 10.18.11.6
0 NAT devices found
No SOCKS proxy found
No HTTP proxy found
1 bind addresses
    10.18.11.6
Testing HTTP outbound
    Test successful
Testing TCP outbound
    Test successful
Testing UDP outbound
    Test successful
Testing TCP port 49162 inbound
    Test failed: NAT test failed: Error: Unexpected end of file from server
    Check your port forwarding for TCP 49162
Testing UDP port 49162 inbound
    Sending outbound packet and waiting for reply probe (timeout=5000)
    Sending outbound packet and waiting for reply probe (timeout=10000)
    Sending outbound packet and waiting for reply probe (timeout=15000)
    Sending completion event
    Test failed: Inbound test failed
    Check your port forwarding for UDP 49162
1 public/external addresses found
    174.128.243.122
    AS details: as=46844,asn=ST-BGP, US, bgp_prefx=174.128.243.0/24[/174.128.243.0-/174.128.243.255]
Vuze Services test
    Vuze Website - http://www.vuze.com
        Certificate: CN=*.vuze.com
        Connection result: 200/OK
    Client Website - client.vuze.com
        Certificate: CN=*.vuze.com
        Connection result: 200/OK
    Version Server - version.vuze.com
        Failed: Connection reset
    Pairing Server - pair.vuze.com
        Certificate: CN=*.vuze.com
        Connection result: 200/OK
    License Server - license.vuze.com
        Certificate: CN=*.vuze.com
        Connection result: 200/OK
    Plugins Website - plugins.vuze.com
        Certificate: CN=*.vuze.com
        Connection result: 200/OK
Indirect Connect test
    Connecting to https://www.vuze.com
    Certificate: CN=*.vuze.com
    Connection result: 200/OK
Distributed protocol test
  Incoming routing established for 4E70E2026BCA69351D3D0D17CB346F1728CEF9E2
  Searching 128 contacts for 8 test targets
  Making outbound connection to /76.98.74.193:13306
  Making outbound connection to /208.107.197.102:35086
  Making outbound connection to /131.147.129.170:58070
  Making outbound connection to /73.193.240.121:20086
  Making outbound connection to /83.183.20.158:59569
  Making outbound connection to /87.96.142.87:26388
  Making outbound connection to /73.100.82.139:11940
  Making outbound connection to /59.101.157.184:10194
  Searching complete, 8 targets found
    Status: sessions=8, out_attempts=8, out_connect=8, in_connect=0
    Status: sessions=8, out_attempts=8, out_connect=8, in_connect=0
  Destroying tester
  Results
Test complete
    Outbound,Leecher,connected, hand sent, hand recv, bitf sent, bitf recv
    Outbound,Seed,connected, hand sent, hand recv, bitf sent, bitf recv
    Outbound,Leecher,connected, hand sent, hand recv, bitf sent, bitf recv
    Outbound,Seed,connected, hand sent, hand recv, bitf sent, bitf recv
    Outbound,Leecher,connected, hand sent, hand recv, bitf sent, bitf recv
    Outbound,Seed,connected, hand sent, hand recv, bitf sent, bitf recv
    Outbound,Leecher,connected, hand sent, hand recv, bitf sent, bitf recv
    Outbound,Seed,connected, hand sent, hand recv, bitf sent, bitf recv
    No incoming connections received, likely NAT problems
  Incoming routing destroyed for 4E70E2026BCA69351D3D0D17CB346F1728CEF9E2